Helium – AI automation agency logo

Privacy Policy

Jun 4, 2025

At Helium AI Automation ("we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and share your information when you use our website, platform, and AI-powered services (collectively, the “Services”).

By accessing or using our Services, you agree to the terms outlined in this Privacy Policy.


Information We Collect

We collect the following types of data:

a. Information You Provide

  • Account Information – name, email address, password, company name.

  • Payment Details – billing address, payment method (handled via third-party processors).

  • Communication Data – emails, messages, or support inquiries you send to us.

b. Information We Collect Automatically

  • Usage Data – pages visited, features used, clicks, time spent, and interactions with our Services.

  • Device Information – IP address, browser type, operating system, and device identifiers.

  • Cookies and Similar Technologies – used to enhance user experience, analytics, and personalization.


How We Use Your Information

We use the collected information to:

  • Provide and operate our Services

  • Improve functionality and user experience

  • Communicate with you (support, updates, promotions)

  • Detect, prevent, and resolve security or technical issues

  • Comply with legal obligations


Data Processing & AI Usage

When using our AI tools, you may input data that is processed to generate automation workflows or insights. This data is:

  • Processed securely

  • Not used to train public AI models

  • Not shared without your permission

You retain ownership of your input data.


Sharing of Information

We do not sell your data. We may share data only with:

  • Trusted service providers for payment processing, analytics, cloud hosting, etc.

  • Law enforcement or regulatory bodies, when required by law.

  • Business transfers, in the case of mergers, acquisitions, or asset sales (you’ll be notified).


Data Retention

We retain your data only as long as necessary for the purposes described in this policy, or to comply with legal obligations. You can request deletion at any time.


Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data

  • Withdraw consent to data processing

  • Object to or restrict certain uses of your data

  • File a complaint with a data protection authority

To exercise your rights, contact us at: privacy@heliumtemplate.com


Security

We use industry-standard measures (encryption, access controls, etc.) to protect your data. However, no system is 100% secure. Please use strong passwords and notify us of any suspected breaches.


Third-Party Services

Our Services may contain links or integrations with third-party tools (e.g., scheduling, payment processors). These platforms have their own privacy practices, and we’re not responsible for their content or handling of data.


Children's Privacy

Helium AI Automation is not intended for users under 16. We do not knowingly collect personal data from children.


International Users

If you are accessing our Services from outside [Insert Country], you acknowledge that your data may be transferred to and processed in [Insert Country], where privacy laws may differ.


Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.


Contact Us

If you have questions or concerns about this Privacy Policy, please reach out: privacy@heliumtemplate.com